FC Porto member loses season seat after system glitch, slams club’s silence | OneFootball

“I feel a lump in my throat and a weight on my chest that barely lets me breathe.” These are the words of Vítor Moreira, member no. 60384 of Futebol Clube do Porto, who publicly shared his outrage and sadness at having lost the annual seat he had occupied since 2013 at Estádio do Dragão.

According to his account, the situation occurred after the club introduced this year the possibility of paying for the annual seat in installments—a change that Vítor says he welcomed “with total confidence.” He provided his bank details and waited for the automatic debit, which, however, never happened.

The biggest surprise came on October 28, 2025, when he received an email informing him that his seat had been canceled. “Dry, cold, and impersonal,” he describes it, with no prior warning, phone call, or attempt at contact from the club.

After more than ten years of attendance, the fan says he feels “ignored and wronged.”

The loss of the seat, more than material, is for Vítor symbolic: it represents the end of a physical and emotional connection with the stadium where he experienced moments of joy and suffering, victories and defeats.

So far, the club has not made an official statement on the case nor clarified whether there were failures in the automatic payment system.

Vítor Moreira’s testimony, meanwhile widely shared on social media, has generated waves of solidarity among Porto fans, many of whom are asking FC Porto to review the situation and respond to the member who, in his own words, “never missed a game, but was let down by his club.”

This article was translated into English by Artificial Intelligence. You can read the original version in 🇵🇹 here.