Sunderland issue update to supporters after Tyne-Wear derby ticket misuse | OneFootball

Sunderland have issued an update to supporter groups after 65 tickets for the recent Tyne-Wear derby at Newcastle were cancelled and returned to sale.

The club said in a statement that an investigation uncovered an exceptional and serious instance of ticket misuse, including unauthorised use of supporter accounts and tickets used by individuals other than the eligible purchaser. It said this accounted for more than 50% of some group purchases, and that those involved had acknowledged the misuse, with appropriate action taken.

The club also accepted some supporters were affected through no fault of their own and expressed regret. It will continue to work with the ticketing supporter subgroup to review and improve processes, aiming to ensure away tickets are distributed fairly and only to genuine supporters.

At the time of the cancellations, the tickets were linked to a breach of away ticket rules by a purchaser. The episode prompted concerns from fan groups and led to further dialogue.

On Tuesday, supporter group Red and White Army shared the update and later thanked Chief Business Officer David Bruce, following confirmation on Monday that he will leave the club this summer. Non-executive director Tom Burwell is interim CEO, with a permanent appointment expected this summer.

Source: Sunderland Echo