Newcastle United official announcement – Implementing consistent ticketing timelines | OneFootball

An official Newcastle United announcement on ticketing.

Friday seeing the club reveal (see below) that they are implementing consistent ticketing timelines.

The club making adjustments to ticket sales and the ballot system timelines for both home and away fixtures.

This done after consultation with NUST.

Newcastle United official announcement – 1 November 2024:

‘Following consultation with the Newcastle United Supporters’ Trust, Newcastle United has made adjustments to ticket sales and the ballot system timelines for both home and away fixtures, ensuring consistency and minimising scheduling conflicts.

All ticket sales will now take place during regular Box Office opening hours (Monday to Friday 10.00am – 5.00pm) to provide support for those who may have difficulty purchasing online.

On average nearly 95% of ballot applications are done within the first 24 hours of the ballot being open.

As part of this change, the ballot opening time will be shortened from 48 hours to 24 hours to make this possible, while the purchasing window will remain at 48 hours.

For Premier League home fixtures the below schedule will be in place in the build up:

Monday 12pm – Members ballot opens

Tuesday 12pm – Members ballot closes (reduced from current 48 hours period to 24 hour window)

Wednesday 10am – Members ballot results to be sent out via email

Wednesday 12pm – Members seat selection window opens

Friday 12pm – Members ballot seat selection window closes

Friday 4pm – Ticket resale opens (2024/25 Season ticket holders eligible to put their ticket up for resale)

Monday 10am – Members general sale

All ballot opening and closing times will be at midday and then general sales will be at 10am to avoid conflicts and also to avoid clashes with away tickets at 2pm.

Newcastle United away fixtures

All away fixtures will go on sale at 2.00pm approximately four weeks prior to each fixture subject to confirmation of fixture date and time as well as information provided from the home club. Once on sale points will drop every 24 hours dependant on availability.

Once the fixture has sold out via the loyalty points system the away ticket ballot will open for 24 hours for those supporters with less loyalty points than the fixture sold out.