Important Newcastle United supporter info for Olympique Marseille trip

In partnership with

Newcastle United F.C.

·13 November 2025

Important Newcastle United supporter info for Olympique Marseille trip

The Magpies head to Marseille on Tuesday, 25th November for a 9pm kick-off (local time). UK Kick-off time is 8pm.

KEY INFORMATION REGARDING SAFETY IN MARSEILLE

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Supporters are strongly advised by French Police not to visit the Old Port (Vieux Port) area of Marseille during their stay.
For safety measures, supporters are advised not to wear anything that will identify themselves as Newcastle United supporters or congregate in large groups on the evening of Monday 24th November or all day on and Tuesday 25th November.
Street crime, including pickpocketing can take place in Marseille. Supporters should be vigilant at all times, take sensible precautions and ensure they have valid travel insurance.
Supporters should not hang flags or any items of club colours in the city of Marseille.
Anybody without a valid match ticket should not travel to Marseille.

MATCHDAY MANDATORY FAN MEETING POINT IN MARSEILLE

The only place supporters can gather is at the mandatory fan meeting point at Place de la Joliette. This requirement has been put in place by local authorities and the police in Marseille.

Place de la Joliette - Fans can gather here from 11.00am onwards on Tuesday 25 November. There are a number of bars and restaurants in the vicinity of this area. Supporters will be allowed to drink at Place de la Joliette, whilst a DJ will be present at the meeting point. There will be ample toilets in this location.

Mandatory transport to the Stade Velodrome will leave from this location and supporters MUST be in this location for 16.30. There will be no exceptions for any supporters making their way to the stadium.

GETTING TO THE STADE VELODROME

Supporters MUST travel to the stadium via the mandatory metro service which is policed by the local authorities in Marseille.
These metros will depart from the fan meeting point. The first metro will be at 16.30 and it is advised that supporters take the earliest metro possible to get to the stadium safely and in good time.
To access the metro, the local authorities will have a queuing system in place to allow ticket holders access to the transport.
Olympique Marseille will conduct a first ticket scan at this stage, and this will allow you access to the metro.
Newcastle United ticketing staff will also be in this location to support Olympique Marseille. However, the operation is run and conducted by the local authorities.
The journey will take around 15 minutes from leaving Joliette station to arriving at the stadium metro. It is then a 5-minute flat walk from the metro station to the stadium.
Supporters are allowed to drink alcohol on the metro but this will need to be discarded before arriving at the stadium. There will be no toilets on the metro.
There is no cost to this service.

ON ARRIVAL TO THE STADE VELODROME

All Newcastle United supporters will enter via gate 20 at the Stade Velodrome. On arrival there will be body searches conducted by police, this will then be followed by a ticket scan at the turnstiles.
There will be Newcastle United Ticketing Staff and Stewarding Teams in this location should you require any support. All tickets for this fixture are digital.
Supporters who are deemed drunk will not be allowed to enter the stadium. This will be at the discretion of the local authorities.
Once inside the stadium, Newcastle United fans will be housed over two levels with three smaller blocks in the lower tier and more than 8 blocks in the upper tier. The away section will have a net on all sides for supporter safety.
Local authorities have confirmed that alcohol will be available inside the stadium alongside a range of other concessions. Kiosks will remain open after the game until all supporters have left the stadium.
It is forbidden to smoke in the stadium.

PROHIBITED ITEMS AT THE STADE VELODROME

Below is a list of prohibited items for Stade Velodrome:

Please note; only small battery packs (smaller than a mobile phone) will be permitted into the stadium.

Please note there is no luggage storage available at the stadium.

FLAG POLICY AT THE STADE VELODROME

Supporters can bring their own flags to the stadium, but they must have a fire safety certificate and must not have any offensive, political or discriminatory words or images on them. These will be checked on entry to the stadium. Flags must not be on flagpoles.

Please do not hang flags up in the city of Marseille or at Place de la Joliette.

FOLLOWING THE GAME

Supporters will be held back within the stadium after the final whistle for safety reasons. This will be for at least 40 minutes. Access to toilets and concessions from kiosks will be available during this time.

Supporters will then be escorted in groups of 500 to the metro station and placed on metros back to Place de la Joliette. Please note, due to the number of tickets sold this process could take up to two hours to complete. Supporters are asked to remain patient throughout this time.

All supporters MUST travel back to Place de la Joliette, there will be no stops on the metro journey and supporters will not be allowed to leave the stadium by other means.

It is advised that if you have accommodation in close proximity to the stadium that you seek to book alternative accommodation, if possible, closer to Place de la Joliette.

INFORMATION FOR DISABLED SUPPORTERS

There will be a member of the Newcastle United Accessibility and Stewarding team on hand to support and assist all wheelchair users arriving at the away section entrance. Wheelchair spaces are located on a designated platform within the visitors’ section. Please note that some PA seats are in a row directly in front of the designated platform.

There is no storage available for wheelchairs, walkers, or other mobility support equipment and there is no lift access to the upper tier of the away section.

There is audio-descriptive commentary service provided by the home club for this fixture but please note this is in French only. If you require this, please contact accessibility@nufc.co.uk by Wednesday 19th November 2025.

There is one male and one female accessible toilet.

If any supporter requires to take any medical items into the Stade Velodrome please email Accessibility@nufc.co.uk no later than Wednesday 19th November 2025.

WHEELCHAIR ACCESS AND VIEWING PLATFORM

All wheelchair accessible tickets are located inside the away section. The entry process will be the same as outlined above and through the away section entrance.

There is a designated wheelchair entrance at the away section turnstiles, Newcastle United staff will be there to support.

There are accessible toilets in close proximity to the wheelchair viewing area. Please note that these toilets do not have a hoist. The wheelchair viewing area is covered and not impacted by weather.

If you require any further clarification or assistance on this, please email our accessibility support team with questions on accessibility@nufc.co.uk.

MEDICAL AND DISABILITY SUPPORT FACILITIES AT THE STADE VELODROME

There is a medical room inside the away section, and the stewards will be able to direct you there if required.

OLYMPIQUE MARSEILLE U19’s v NEWCASTLE UNITED U19’s

Supporters are unable to attend the youth league fixture due to the requirement to be at the Meeting Point no later than 16.30.

KEY INFORMATION ABOUT MARSEILLE AND FRANCE

We recommend fans familiarise themselves with the government's travel advice for France. This can be found here. The official currency of France is the Euro.

PASSPORT VALIDITY AND EUROPEAN ENTRY/EXIT SYSTEM (EES)

Supporters are advised that passports must:

have a ‘date of issue’ less than 10 years before the date you arrive – if you renewed your passport before 1 October 2018, it may have a date of issue that is more than 10 years ago
have an ‘expiry date’ at least three months after the date you plan to leave the Schengen area (the expiry date does not need to be within 10 years of the date of issue)

As of 12th October 2025, the European Union’s (EU) new Entry/Exit System (EES) will begin. This may result in longer entry times to pass through immigration. Full details can be found here.

EMERGENCY CONTACT NUMBERS IN FRANCE

Police – 112 Ambulance - 112 Fire brigade – 112.

The nearest hospital to Stade Velodrome is ‘Hopital Saint Joseph’ and is a 5-minute drive from the stadium.

CLUB COMMUNICATION REGARDING MARSEILLE

Please follow @nufc on social media platforms in the build-up to the fixture and on matchday. Any key amendments to the information shared above will be posted on our channels and website.