Newcastle United official announcement – How to buy Carabao Cup final tickets | OneFootball

Newcastle United have made public details of how fans will be able to buy Carabao Cup final tickets.

The club making an official announcement (see below) on Monday afternoon.

The Newcastle United official announcement  detailing when Carabao Cup final tickets when be made available to various groups of fans.

With also the pricing of the tickets.

Newcastle United official announcement – How to buy Carabao Cup final tickets – 10 February 2025:

Newcastle United has announced ticket information for the Carabao Cup final against Liverpool at Wembley Stadium on Sunday, 16th March (kick-off TBC).

The Magpies have been allocated 31,939 tickets for the West End of the stadium. While this is slightly lower than the club’s allocation for the 2022/23 final, the club has ensured a higher percentage of tickets will be made available to eligible supporters.

To ensure a speedy ticket buying process, supporters are advised to ensure they read all information below thoroughly.

The club extends its gratitude to the Fan Advisory Board for their valuable feedback on the ticketing distribution process.

Pricing categories at Wembley Stadium are split into five sections.

There is also a concessionary rate for supporters aged 65 and over, for children aged 16 and under, and Young Adults (17-21).

HOW TO BUY

Tickets will be sold online in priority periods based on specific criteria (details follow below) and supporters will be allocated to a designated ‘pot’ in line with their eligibility.

Only one ticket per supporter can be purchased.

Eligible supporters in Pots 1-3 will receive an email from the club by 6pm on Monday, 10th February to advise which pot they are in.

Those supporters in Pot 4 will receive an email once it is confirmed tickets will be available to purchase. Supporters in Pot 5 will receive an email if any tickets remain after the Pot 4 ballot closes. Supporters in Pot 6 will receive an email should any tickets remain after Pot 5 ballot closes.

It is the responsibility of each supporter to ensure their contact details are correct in their online ticketing account.

During their relevant priority period, supporters will be directed to purchase (or to enter a ballot depending on ticket availability in their allocated pot) online at book.newcastleunited.com. Please note that sales for general admission tickets cannot be conducted in person or over the phone.

The price categories will be sold on a first-come-first-served basis in each pot, subject to availability.

Disabled supporters who require additional support during their relevant eligibility period can purchase tickets online or by contacting the Box Office, during office hours, on 0344 372 1892, subject to availability. Full details on tickets for disabled supporters are included below.

PRIORITY PERIODS

Ticket sales will be split into separate priority periods based on eligibility criteria automatically contained within your club ticketing account.

The priority periods take into consideration fans enrolled in the Carabao Cup Scheme and ticket usage (e.g. the number of times the named season ticket holder attended each Carabao Cup fixture and did not forward the ticket to another supporter or list their ticket for resale).

The six Carabao Cup fixtures included within the criteria are Nottingham Forest away, all Carabao Cup home games against AFC Wimbledon, Chelsea and Brentford, and both legs of the semi-final against Arsenal.

Pot 1: Seat selection opens on Wednesday, 12th February at 12 noon to season ticket holders enrolled on the cup scheme who attended at least five Carabao Cup matches.

Pot 2: Seat selection opens Thursday, 13th February at 12 noon to season ticket holders enrolled within the cup scheme who attended four Carabao Cup matches.

Pot 3: Seat Selection opens Friday, 14th February at 12 noon to season ticket holders enrolled within the cup Scheme who attended three Carabao Cup matches.

The purchasing window for Pots 1-3 closes on Sunday, 16th February at 12 noon.

Subject to tickets still being available, a ballot will open for Pot 4.

Pot 4*: Ballot for season ticket holders enrolled in the Cup Scheme that have attended two Carabao Cup matches. Ballot opens on Monday, 17th February at 12 noon. The ballot will close at 12 noon on Tuesday, 18th February. Those fans that are successful in the ballot will be emailed by 5pm on Tuesday, 18th February. Seat selection opens at 12 noon on Wednesday, 19th February and closes at 12 noon on Thursday, 20th February.

Subject to tickets still being available, a ballot will open for Pot 5.

Pot 5*: Ballot for season ticket holders enrolled in the Cup Scheme that attended one Carabao Cup match.

Ballot opens on Thursday, 20th February at 12 noon. The ballot will close at 12 noon on Friday, 21st February. Those fans that are successful in the ballot will be emailed by 5pm on Friday, 21st February. Seat selection opens at 12 noon on Saturday, 22nd February and closes at 12 noon on Sunday, 23rd February.

Subject to tickets still being available, a ballot will open for Pot 6.

Pot 6*: Ballot opens for season ticket holders enrolled in the Cup Scheme that did not attend a match, season ticket holders not enrolled in the Cup Scheme and Mags/Mags+ Members that entered a ballot and/or purchased a ticket for a home Carabao Cup match.

Ballot opens on Monday, 24th February at 12 noon. The ballot will close at 12 noon on Tuesday, 25th February. Those fans that are successful in the ballot will be emailed by 5pm on Tuesday, 25th February. Seat selection opens at 12 noon on Wednesday, 26th February and closes at 12 noon on Thursday, 27th February.

*Ballot takes places subject to tickets being available

Entering a ballot does not guarantee a ticket and successful applicants will be notified by the relevant times and dates stated above.

Supporters should check ballot process carefully before entering. This will be included in email communications.

SITTING TOGETHER

Fans who wish to sit together must have linked their online ticketing accounts at book.newcastleunited.com in advance using ‘friends and family’.

A maximum of SIX tickets can be purchased per transaction and all supporters must have the same required level of eligibility and select the same ticket price band for the transaction to be processed. Travel Groups are not available for this match.

TICKETS FOR DISABLED SUPPORTERS

There is an additional allocation of 230 tickets for Wheelchair Users and accompanying Personal Assistants.

These are sold under the same priority periods detailed above.

Disabled supporters who require additional support during their relevant eligibility period can purchase tickets online or by contacting the Box Office, during office hours, on 0344 372 1892. Tickets are subject to availability. Any queries should be emailed to

Disabled supporters who require a personal assistant do not need their PA ID when purchasing. Please use the relevant disabled supporter number as this will allow you to book for you and your PA, subject to qualifying documentation held on our system. There are a number of seats which have step free access that are recommended for persons with mobility difficulties which are positioned in Level 1 rows 30/31. Please note headsets and mini induction loops need to be booked in advance. Please enquire via Newcastle United by emailing disabilitysupport@nufc.co.uk.

FURTHER IMPORTANT INFORMATION

Please find key information below based on frequently asked questions. If you need any further information, please contact supporter.services@nufc.co.uk.

We anticipate a very high volume of emails and may not be able to respond to separate email enquiries during the on-sale period.

Age restrictions – All children aged 13 and under must be accompanied by a responsible adult as a condition of entry to Wembley Stadium. Children under two years old are not permitted to attend.

Booking fees – There is a £1.90 per ticket booking fee for every ticket sold. Transaction fee (including postage) – £2.90

Standing Area

Wembley Stadium received approval for a licensed standing area as of the 2022-23 season. The standing areas are located at the rear of the 3 blocks behind the goals on Level 1, at either end of the Stadium, with 867 seats allocated to each team. Please purchase tickets in the Standing Area if you wish to stand as standing is not permitted in any other area of Wembley Stadium.

Additional entry restrictions and a code of conduct may be implemented to assist in the management of the standing areas. This may include:

Ticket holders being required to occupy the space in front of the seat allocated to them on the ticket – Supporters cannot migrate to different spaces within the section, as Sitting or standing on the barriers, or standing on the seats, will not be permitted (Ground rule 13). Ticket holders will not be permitted to admit non-ticket holders to the section. There is a minimum age requirements of 12 years old. Ticket sale opening times – Tickets can be purchased online by eligible supporters during each specified priority period only. Terms & Conditions and Ground Regulations – EFL terms and conditions, Newcastle United terms and conditions apply, and Wembley Ground Regulations all apply:

EFL terms and conditions: efl.com/ticketconditions

Newcastle United terms and conditions: newcastleunited.com/terms

Wembley ground regulations: wembleystadium.com/plan-your-visit/stadium-guide/rules-and-regulations

TRAVEL

Wembley Stadium will shortly be issuing a full travel pack for Newcastle United supporters with guidance on how to travel to and from Wembley. This will be launched shortly.

Coach/car parking – Parking for supporters and supporter coaches can be purchased via wembleyofficialparking.com or by calling 020 3219 2245.

Car parking is charged at £120 per coach and £40 per car if booked in advance. Parking is subject to availability and may be subject to price increases on matchday.

Blue badge parking at Wembley Stadium is available to purchase at a discounted cost of £25 per space. This is subject to availability and may be subject to price increases on matchday.

TICKET RESELLING IS NOT PERMITTED

It is an offence under Section 166 of the Criminal Justice and Public Order Act 1994 for any unauthorised person to sell tickets for this match.

Newcastle United will not take any responsibility for any financial losses due to lost, destroyed, or damaged tickets, or take responsibility for any financial losses due to tickets being stolen, lost, or delayed by the Post Office.

Tickets are STRICTLY non-transferable.

Newcastle United must provide details to the English Football League on all tickets purchased (i.e. names and addresses of supporters corresponding to the seat details on the tickets issued to the supporter). The EFL has indicated that random checks will be carried out at the stadium.

Newcastle United will not be responsible for any supporter being refused entry either into the stadium, the City of London or the UK. We advise supporters to refer to and meet any changes to entry requirements on the UK Government website.

The club cannot accept any responsibility for losses incurred due to the purchase of travel and accommodation IF further sanctions are imposed.

FAQs

What happens if an eligible family member or friend is in a different pot to me?

If you are in Pots 1 – 3, you can purchase in any of those windows. So, if you are in Pot 1 and your friend is in Pot 2 you can wait until Pot 2 opens so you can purchase together (providing your accounts are linked as Family and Friends). All seat categories are subject to availability at the time of booking. If you are in Pots 1 – 3 you cannot purchase in pots that are going to ballot. If you are eligible for Pots 1 – 3 and do not buy a ticket during those sales periods you will not be able to access a ticket at a later date.

If you’re in pot 4 to 6 you can only enter the ballot for that specific pot, subject to tickets being available for those ballots to take place. If you have purchased a ticket in pot 1 – 3 and a junior is successful via one of the ballots of pot 4, 5 or 6 (subject to tickets being available) please contact the Box Office and we will endeavour to seat the junior with an adult, subject to tickets being available. Unfortunately, juniors cannot attend unaccompanied.

Will all pots get access to tickets?

Unfortunately not. Pots 1 – 3 are guaranteed access to a ticket per eligible supporter number. If tickets remain Pot 4 ballot will open. Once that ballot closes, if any further tickets remain Pot 5 ballot will open, and so on.

What happens if I was removed from the Cup Scheme (for example, if I missed a payment)?

Anyone that was removed from the Cup Scheme can enter the pot 6 ballot, which will only take place subject to tickets being available.

What happens if I signed up to the Cup Scheme but couldn’t make any of the matches so forwarded or resold my ticket?

Due to the nature of having more people on the Cup Scheme than tickets available a priority selling order has been outlined. Priority has been given to those fans that attended games.

When will I receive the ticket?

Tickets will be posted to the address listed on your ticketing account a minimum of seven days before the game. If you have not received your ticket by Wednesday, 12th March please email [object Object].

Can I use away ticket transfer for the Carabao Cup final?

Away ticket transfer will not be available for the Carabao Cup final. Where any ticket is returned not later than five working days prior to the date of the game, the club may provide you with a refund if the club is able to re-sell that Ticket. Refunds will not be available for tickets returned after that time. To request a refund, you must contact the Box Office and be able to return your ticket. Returned tickets will be offered to those fans that were unsuccessful in ballots, in order of eligibility. If we are unable to re-sell your ticket, no refund will be offered.

Will there be ID checks in place for the final?

Yes, there will be ID checks in place for the Carabao Cup final to ensure all those who have purchased tickets are the individuals using the tickets. Further details will be shared near the game.

I’m in Pots 1 to 3 but my child has been successful in a ballot, how can we sit together?

Please contact the Box Office and we will look to move your tickets so that you can be sat together. This is subject to seat availability.

I didn’t enrol in the Cup Scheme but I am a season ticket holder, how can I buy a ticket?

Season ticket holders who didn’t enter the Cup Scheme could enter Pot 6, subject to tickets being available and this ballot taking place.

I’m a Member, can I access tickets?

Members that entered a ballot, or purchased a ticket, for a Carabao Cup match during 2024/25 would be included in Pot 6, subject to tickets being available and this ballot taking place.

Can I sign up now as a Member to try and get a cup final ticket?

Only members that entered a ballot, or purchased a ticket for previous rounds of the 2024/25 Carabao Cup would be eligible to access tickets. This would be in the Pot 6 ballot, subject to tickets being available and this ballot taking place.

Will the club get any returns and what would they do with them?

If the club do any get any returns, then the Box Office will contact those people who applied for a ticket but were unsuccessful. Contact will be made in order of eligibility.

What happens if I used away ticket transfer for my ticket for Arsenal away ticket?

Just like a home fixture, if you forwarded a ticket then this will not be counted towards your attendance.

Will there be any hospitality available?

Any available hospitality will be sold via Wembley Stadium.