Vasco delay Black Friday shirts, members report service blackout | OneFootball

While Vasco fans are focused on Fernando Diniz's tactical adjustments on the field, a silent crisis is irritating part of the fanbase off the pitch. Vasco da Gama is facing complaints from new members of the Sócio Gigante program, who report not receiving the official jerseys promised during the Black Friday campaign held last November. The information was first reported by Blog do Ancelmo Gois from the newspaper O Globo.

The promotion aimed to boost the number of members by offering the cross-maltese jersey as a gift for new sign-ups or specific renewals. At the beginning of December, recipients received confirmation emails, setting a delivery deadline of 30 business days. The problem is that the deadline has passed, February has arrived, and the jerseys have not appeared.

+ Vasco secures a master deal of R$ 70 million after rejecting two bets due to lack of financial guarantees

The change of supplier and institutional silence

One factor that might explain the logistical “default” is the change of sports material supplier. Vasco ended its cycle with the former supplier (Kappa) and switched to Nike. The suspicion is that the stock of old jerseys has run out or that the transition logistics have halted shipments. However, the club has not issued official statements explaining the situation to those affected.

Reports from fans indicate that in January, the Sócio Gigante program's customer service admitted the delay and asked for patience, promising contact from the “responsible department” throughout the month. This contact never happened. Now, in February, members find themselves without the gift and, worse, without any information about when (or if) they will receive the product.

Nike is Vasco's new supplier – Photo: Reproduction / X.com SDM Links

Vasco's position

The Papo na Colina report contacted Vasco da Gama's press office seeking an official position on the delay and a new delivery forecast for the affected members. However, until the closure of this article, we have not received a response. The space remains open, and the text will be updated if the club makes a statement.

The jersey is a sales success – Photo: Reproduction X/Twitter Vasco da Gama

+ Follow Papo na Colina's social media: Thread, Bluesky, Twitter, Facebook, Instagram, Youtube, Tiktok and Google News.

This article was translated into English by Artificial Intelligence. You can read the original version in 🇧🇷 here.