How to buy tickets on the Ticket Exchange

In partnership with

Brentford FC

·19 August 2026

How to buy tickets on the Ticket Exchange

With a membership, fans can buy Premier League tickets that have been listed for sale on the Brentford Ticket Exchange.

Read this guide and find out how to get tickets to watch the Bees play at Gtech Community Stadium.

Season ticket and premium seat holders list their tickets for resale if they can’t attend a home Premier League fixture. Tickets on Brentford’s Ticket Exchange are legitimate match tickets, and all sales are secure and facilitated by the club.

These tickets are on sale to members for three weeks before matchday. For Category B games including Friends and Family Access Fixtures (Category F), any remaining seats can be purchased by season ticket and premium seat holders if they want extra tickets.

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Last season, tickets were available for every home Premier League match up until kick-off. We expect this trend to continue and for members to have access to tickets even at late notice.

Using the Ticket Exchange as a member

Members who meet the minimum Ticket Access Points (TAPs) requirement for a match can:

Purchase seats to watch the game in different areas of the ground, including in premium areas with lounge access
Purchase tickets at late notice as more tickets are listed closer to matchday, with availability up until kick-off for the majority of home fixtures (based on the 2025/26 season)

Using the Ticket Exchange as a season ticket/premium seat holder

48 hours before kick-off, season ticket and premium seat holders can buy one extra ticket and bring friends and family to the game.
For Category B and Friends and Family Access fixtures, more than one extra ticket can be purchased in this window if there is availability.

Category B games only. Subject to availability after members' Exchange purchase window

How to buy tickets from the Exchange

Buying from the Exchange uses the same purchase journey as buying regular tickets, and you’ll find resale tickets on the seat map.

1. Go to eticketing.co.uk/brentfordfc and log in with your membership details

2. Click on the upcoming match you want to attend

3. On the pop-up, make sure Ticket Exchange seats are toggled on with the button on ‘Show Resale Tickets’, and tick ‘Ticket Exchange’ to include resale seats in your search. You can also toggle on searches for seats in premium areas by ticking its box.

4. Resale seats that have been listed on the Exchange will appear purple on the seat map (green seats are regular tickets)

5. Browse resale seats across the stadium (or find a seat near to your season ticket seat), click your desired seat and complete your purchase

Ticket availability and ticket listing trends

As part of our commitment to transparent communications on ticketing at Brentford, we are pleased to share some key information on how fans are using the Ticket Exchange.

The following information is based on 2025/26 season data:

Listings and sales

33,700 tickets were listed on the Ticket Exchange across the 2025/26 season, a 58 per cent increase on the previous campaign
27,000 tickets were purchased on the Exchange, a 51 per cent increase on last season
This is equivalent to an 81 per cent sell-through rate across the season, down from 85 per cent in 2024/25

Ticket listing and impact on sell-through rate ahead of matchday

For season ticket and premium seat holders, if your ticket sells on the Exchange, we’ll give you a pro-rata credit reimbursement for that match.

If you list your ticket seven or more days before the game, you’ll get guaranteed credit, even if your ticket doesn’t sell.

Tickets listed as early as possible are far more likely to be sold and incur a credit reimbursement, which can be withdrawn as cash back into your bank before the end of the season.

Last season, new tickets were made available on the Ticket Exchange every day in the seven days leading up to home games, including on matchday. 2025/26 data shows that fans who list closer to the match are far less likely to sell their ticket.

Graph 1 (below) shows the number of new tickets listed per day before the game, as an average taken across the season

Graph 2 (below) shows the sell-through rate for tickets listed on different days building up to the game, as an average taken across the season

Availability across the season

2025/26 season ticketing data shows that for every Premier League home fixture, there were tickets available on the Ticket Exchange up until kick-off.

We expect this level of availability to continue throughout 2026/27, even for our most in-demand games.

For every home match in 2025/26, tickets were available on the Exchange up until kick-off
Our fixtures against Aston Villa, Chelsea, Leeds, Sunderland and Wolves accounted for 57 per cent of all unsold Exchange tickets
Solo tickets account for 70 per cent of all unsold Exchange tickets

Purchasing trends

37 per cent of all members are responsible for 89 per cent of all purchases from the Exchange
63 per cent of members did not purchase any tickets from the Exchange during 2025/26; 18 per cent of members purchased tickets for one game in the same period